Terms of Service

Last Updated: April 27, 2026

Welcome to Arayaki Japanese Grill. These Terms of Service ("Terms") govern your use of our website at www.arayakigrill.com, our rewards program, our SMS and email communications, and the services we provide at our food truck locations (collectively, the "Services").

By using our Services, signing up for our rewards program, or opting in to receive marketing communications, you agree to these Terms. If you do not agree, please do not use our Services.

1. Eligibility

You must be at least 13 years old to use our Services. To opt in to SMS or email marketing, you must be at least 18 years old or have permission from a parent or legal guardian. By using our Services, you represent that you meet these requirements.

2. Our Services

Arayaki Japanese Grill operates Japanese food truck locations in Southern California. Our Services include:

  • In-person food sales at our truck locations.
  • Online menu browsing at www.arayakigrill.com/menu.
  • A rewards program with digital wallet cards (Apple Wallet and Google Wallet).
  • SMS and email marketing communications.
  • Third-party delivery through partners such as DoorDash.

3. Rewards Program

How It Works

When you sign up for our rewards program, you receive a digital wallet card (a "Rewards Card") that includes:

  • A welcome coupon for 15% off your first purchase.
  • A digital stamp card that earns one stamp per qualifying visit (or as otherwise specified). Once you collect 10 stamps, you are eligible for one free bowl. New members receive 2 stamps on signup as a welcome bonus.

Coupon Terms

  • The 15% off welcome coupon is valid for 3 months from the date of issue.
  • The coupon may be used one time at any participating Arayaki Japanese Grill location.
  • The coupon applies to your order total and cannot be combined with other offers, promotions, or third-party delivery service discounts.
  • The coupon has no cash value and is not transferable or redeemable for cash.
  • Once redeemed, the coupon card automatically converts into your rewards stamp card.

Stamp Card Terms

  • Stamps are earned at participating Arayaki Japanese Grill locations only. DoorDash and other third-party delivery orders do not earn stamps.
  • One free bowl reward is earned at 10 stamps. The free bowl is limited to standard menu items at the discretion of staff.
  • Stamps and rewards have no cash value, are not transferable, and cannot be redeemed for cash.
  • We reserve the right to modify, suspend, or terminate the rewards program at any time. We will provide reasonable notice of material changes.
  • Suspected fraud, abuse, or misrepresentation may result in forfeiture of stamps, rewards, and program membership.

Bonus Stamp for Reviews

From time to time, we may offer bonus stamps for leaving a Google review. Posting a review and showing it to staff at the truck earns a bonus stamp. Reviews must reflect your honest experience. We do not require a positive review to receive a bonus stamp.

4. SMS and Email Marketing

By providing your mobile phone number and opting in, you consent to receive recurring marketing text messages from Arayaki Japanese Grill at the toll-free number (888) 818-9344. By providing your email address, you consent to receive marketing emails.

  • Message frequency varies. You may receive several messages per month.
  • Message and data rates may apply.
  • SMS opt-in is not a condition of any purchase.
  • Reply STOP to any text message to opt out. Reply HELP for assistance.
  • Unsubscribe from emails by clicking the unsubscribe link in the footer of any marketing email.

For full details on how we handle your contact information, see our Privacy Policy.

5. Use of Our Website

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the site. You agree not to:

  • Use our website in any way that violates applicable law or regulation.
  • Attempt to gain unauthorized access to our systems, servers, or networks.
  • Interfere with or disrupt the operation of our website or any user's use of it.
  • Use any automated means (bots, scrapers, etc.) to access our website without our express written permission.
  • Submit false, misleading, or fraudulent information.

6. Intellectual Property

All content on our website and in our marketing materials — including the Arayaki name, logo, menu items, photographs, graphics, and text — is the property of Arayaki Japanese Grill or our licensors and is protected by copyright, trademark, and other laws.

You may not copy, reproduce, distribute, modify, or create derivative works from our content without our prior written permission, except for personal, non-commercial use.

7. Pricing, Orders, and Payment

  • Menu prices are listed in U.S. dollars and are subject to change without notice.
  • Prices and availability may vary by location.
  • We accept payment through our point-of-sale system (Clover) at our trucks. We do not store full credit or debit card information.
  • For orders placed through DoorDash or other third-party delivery services, those platforms' terms and pricing apply.
  • We reserve the right to refuse service, limit quantities, or cancel orders at our discretion.

8. Food Safety and Allergens

Our food may contain or come into contact with common allergens including soy, wheat, shellfish, fish, eggs, sesame, and peanuts. If you have a food allergy or dietary restriction, please notify staff before ordering. We cannot guarantee an allergen-free environment.

Consuming raw or undercooked meats, poultry, seafood, shellfish, or eggs may increase your risk of foodborne illness, especially if you have certain medical conditions.

9. Third-Party Services

Our Services rely on third-party providers, including:

  • DoorDash for third-party delivery.
  • Boomerangme for digital wallet rewards cards.
  • GoHighLevel and Pabbly Connect for customer relationship management and automation.
  • Clover for point-of-sale payment processing.
  • Apple Wallet and Google Wallet for digital card storage.

Your use of these third-party services is governed by their own terms and privacy policies. We are not responsible for the actions, content, or practices of third-party providers.

10. Disclaimer of Warranties

Our Services and our website are provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied. To the fullest extent permitted by law, Arayaki Japanese Grill disclaims all warranties, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that our website will be uninterrupted, error-free, or free of harmful components, or that any defects will be corrected.

11. Limitation of Liability

To the fullest extent permitted by law, Arayaki Japanese Grill, its owners, employees, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, arising from or related to your use of our Services.

Our total liability for any claim arising from or related to these Terms or our Services will not exceed the greater of (a) the amount you paid to Arayaki in the 90 days preceding the claim, or (b) one hundred U.S. dollars ($100).

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above may not fully apply to you.

12. Indemnification

You agree to indemnify and hold harmless Arayaki Japanese Grill, its owners, employees, and affiliates from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from your use of our Services, your violation of these Terms, or your violation of any rights of a third party.

13. Governing Law and Disputes

These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any disputes arising from these Terms or your use of our Services will be resolved in the state or federal courts located in Riverside County, California, and you consent to the jurisdiction of those courts.

14. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the "Last Updated" date at the top of this page. If we make material changes, we will provide notice through our website or by other reasonable means. Your continued use of our Services after changes take effect constitutes acceptance of the updated Terms.

15. Termination

We may suspend or terminate your access to our Services or rewards program at any time, with or without notice, for any reason, including violation of these Terms. You may stop using our Services at any time and may unsubscribe from our marketing communications as described in Section 4.

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Arayaki Japanese Grill regarding your use of our Services and supersede any prior agreements.

18. Contact Us

Arayaki Japanese Grill

Email: [email protected]

Phone: (888) 818-9344

Website: www.arayakigrill.com


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